Communicate
Unified Conversations
Centralize all your communications in one inbox: SMS, email, Facebook Messenger, Instagram DM, WhatsApp and Google Business Chat.
What you can do
Unified inbox
All your messages in one place, regardless of channel.
Multi-channel
SMS, email, Messenger, Instagram, WhatsApp and more.
Quick replies
Use pre-written templates to respond in one click.
Agent assignment
Assign conversations to members of your team.
Included in your subscription
No add-on to buy: this feature is part of the single Business-Toolbox plan, along with the 14 others.